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FIGURE 5-3: THE THREE LAYERS INSIDE A WORKFLOW
What to notice: Use rules and conventional tools for exact steps, models for understanding
and generation, and people for responsibility, exceptions, and high-impact decisions.
Source: Prepared by the author.
TABLE 5-4: CHOOSING THE RIGHT EXECUTOR FOR EACH STEP
The nature of the step Example The most suitable executor
One correct result that Validating an email address or A rule, a program, or a
can be tested summing figures. formula.
Linguistic or Summarizing or classifying An AI model with an
probabilistic meaning unstructured text. acceptance criterion.
Responsibility or high Approving a recommendation
A qualified person.
impact or interpreting an exception.
A model, then an
A mixture of language, Extracting fields from many
automated check, then a
precision, and impact contracts.
person.
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