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For review to be useful, it must match the output. Reviewing a summary means comparing
its facts and figures with the source. Reviewing a classification means examining incorrect
cases and affected groups. Reviewing a plan means testing constraints and exceptions. The
reviewer must know that the output is automated and must have the time and authority to
change or reject it. If a person rapidly approves hundreds of outputs without seeing the
source, the review has become a formality rather than meaningful oversight.
FIGURE 1-8: A COLLABORATION LOOP THAT KEEPS DECISIONS AND RESPONSIBILITY WITH PEOPLE
What to notice: Effective review does not occur only at the end of the process.
People define the objective and standard, test the output, and retain the ability to stop or
reject it.
Source: Prepared by the author.
TABLE 1-9: DIVIDING ROLES IN PRODUCTIVE HUMAN–AI COLLABORATION
Stage Human role System role
Defines the objective, audience,
Helps break down the task and asks
Task definition impact of error, and success
clarifying questions.
criterion.
Selects sources and removes
Organizes material and extracts an
Input preparation unnecessary material and sensitive
initial structure.
data.
Defines the format, constraints, and Produces a draft, analysis, or
Production
stopping point. alternatives.
Checks facts, context, fairness, and Responds to feedback and revises or
Review
suitability. compares the output.
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