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Assessment criterion: The review and correction time is included in the calculation. A
gain measured on drafting time alone is not accepted.
References and Selected Resources
I. Professional and Scientific References
[1] Object Management Group. Business Process Model and Notation (BPMN)
[2] ISO/IEC 19510:2013. Information technology: Object Management Group Business
Process Model and Notation
[3] Anthropic. (2024). Building Effective AI Agents
[4] OpenAI Developers. Structured Outputs
[5] OpenAI. (2024). Introducing Structured Outputs in the API
[6] Microsoft Learn. Human in the loop: Advanced Approvals connector
[7] Microsoft Learn. Prepare processes and data for process mining
[8] Microsoft Learn. Tutorial: Get started with the process mining capability
[9] International Organization for Standardization. Quality management principles: The
foundation for success
[10] National Institute of Standards and Technology. (2023). Artificial Intelligence Risk
Management Framework (AI RMF 1.0)
[11] Associated Press. (2024). McDonald’s ends test run of AI-powered drive-throughs with
IBM
[12] OpenAI. A Practical Guide to Building Agents
[13] OpenAI Developers. Evaluation best practices
II. Educational Video Resources
[14] Camunda Academy. Understanding BPMN in Under Two Minutes [Video].
https://youtu.be/MkXhkiRiovA. Accessed June 6, 2026
[15] IBM Technology. Agents, Orchestrators, and MCP [Video].
https://youtu.be/Ons1Fv3IE4U. Accessed June 6, 2026
[16] Microsoft Mechanics. Document Automation with AI [Video].
https://youtu.be/EdTDWFHMV2U. Accessed June 6, 2026
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