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Common
                   Term                                              Plain-language explanation
                                      abbreviation

                                                         A plain-text format that writes data as named fields and
                    JSON                     -
                                                               values, so that programs can read it directly.
                                                          A definition of the shape of the fields, their types, and
                   Schema                    -
                                                                               their rules.

              Schema validation              -           Checking that an output matches the required structure.

                                                          Linking several generative steps so that each feeds the
               Prompt chaining               -
                                                                                 next.
                   Routing                   -           Selecting the path of work according to the type of case.

                Parallelization              -                Running independent steps at the same time.

              Orchestrator and               -           A coordinator that decomposes a task and distributes its
                   workers                                                       parts.
                                                          A cycle of generation, scoring against a criterion, and
           Evaluator and optimizer           -
                                                                             improvement.

                Orchestration                -                Managing the order of steps, tools, and roles.

                                                         A system that plans or selects tools and carries out steps
                    Agent                    -
                                                                             toward a goal.
                                                          A property ensuring that repeating an action does not
                Idempotency                  -
                                                                            repeat its effect.

               Version control               -            Tracking versions, changes, and the reasons for them.

                  Audit trail                -           A record showing what happened, when, and who did it.
                 Cycle time                  -             The time from the start of a case to its completion.

                 Touch time                  -                 The time a person actually works on a case.

                   Rework                    -           Returning to correct or repeat a step already performed.

               First-pass yield              -             The proportion of cases accepted at the first review.

              Key performance                                 A measure that tracks an important aspect of
                                            KPI
                  indicator                                                  performance.
                                                          The measured performance before a change, used for
                  Baseline                   -
                                                                              comparison.

                                                          Analyzing event logs to understand the actual paths of
               Process mining                -
                                                                                 work.
                                                         Analyzing the detailed activities a user performs inside a
                 Task mining                 -
                                                                                  task.

                                                            A record of case identifiers, activities, timestamps,
                  Event log                  -
                                                                       resources, and outcomes.

                                                          A structured description of the meaning, source, and
               Data dictionary               -
                                                                            format of fields.


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