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Component                                    What you will produce


                                    The tool, the purpose, the accepted and rejected outputs, and the
              AI usage log
                                                                verification.


         TABLE 7-39: ASSESSMENT CRITERIA FOR THE EVIDENCE MAP

                    Criterion                                    What earns a pass


            Clarity of the question  It is bounded, researchable, and states what it does not cover.

              Repeatability of the
                                        Another person could re-run it and reach comparable results.
                     search


                 Consistency of
                                                  Every exclusion is tied to a written criterion.
                   screening

               Traceability of the
                                               Every finding carries a page, a table, or a section.
                    evidence

                Discipline of the
                                           No claim exceeds the limits of the sample or the design.
                    synthesis

               Soundness of the
                                          Every reference exists, matches, and supports its sentence.
                   references

            Transparency of AI use         The log states what the tool did and how it was verified.



           ◇ Case study: from a marketing promise to a conditional finding
           This composite teaching case is provided for explanation and does not describe a specific
           event.
           Background: an organization wants to know the effect of a chatbot on service time for
           beneficiaries. Problem: vendor reports promise general results. Decision: build a map
           from applied studies and operational reports. Result: it emerged that any reduction in
           time depends on the type of request, the rate of escalation to a human, and the quality
           of the knowledge base. Lesson: the right question was not “is the bot useful?” but “for
           which types of request, and under what conditions, does it raise efficiency without

           lowering quality?”


           ? Question to consider: can a stranger follow your chain?
           Could a reader who took no part in the project start from a key sentence in your
           summary and reach, within a few minutes, the source, the location, the method, and the

           limits?


           ● Remember: Section summary
           • Key idea: An evidence map gathers the question, the search, the screening, the



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