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FIGURE 5-7: THE MEETING WORKFLOW BEFORE, DURING, AND AFTER

         What to notice: A successful meeting begins by preparing a decision and ends with a follow-

         up record. A transcript is an input that needs refining, not the final product.
         Source: Prepared by the author.

         TABLE 5-8: MEETING OUTPUTS THAT MUST BE KEPT SEPARATE

                  Output                    Purpose                                Example


                Decisions          Record what was settled.            Approve the alternative plan.

                                      Turn a decision into           Send the final version, Ahmed, 12
               Action items
                                           execution.                                June.

                 Risks and          Reveal what obstructs              Data delayed from the second
                 blockers                  execution.                            department.

                                      Keep what was not              Compare two options at the next
               Open points
                                             settled.                              meeting.

               Sources and                                        The policy document and the indicator
                                  Enable people to go back.
               attachments                                                           table.



           ✓ Practical tip: use a fixed follow-up table
           Use a fixed follow-up table with four columns: the task, the owner, the deadline, and the
           status. Do not leave tasks inside the paragraphs of the minutes, because what does not
           become a follow-up record is hard to measure or escalate.











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