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FIGURE 5-7: THE MEETING WORKFLOW BEFORE, DURING, AND AFTER
What to notice: A successful meeting begins by preparing a decision and ends with a follow-
up record. A transcript is an input that needs refining, not the final product.
Source: Prepared by the author.
TABLE 5-8: MEETING OUTPUTS THAT MUST BE KEPT SEPARATE
Output Purpose Example
Decisions Record what was settled. Approve the alternative plan.
Turn a decision into Send the final version, Ahmed, 12
Action items
execution. June.
Risks and Reveal what obstructs Data delayed from the second
blockers execution. department.
Keep what was not Compare two options at the next
Open points
settled. meeting.
Sources and The policy document and the indicator
Enable people to go back.
attachments table.
✓ Practical tip: use a fixed follow-up table
Use a fixed follow-up table with four columns: the task, the owner, the deadline, and the
status. Do not leave tasks inside the paragraphs of the minutes, because what does not
become a follow-up record is hard to measure or escalate.
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