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Chapter Three: Inside the AI Market
How do you choose the right model, tool, and medium for each task?
• 3.1 Begin with the Task, Not the Name of the Tool

• 3.2 What Does the Reader Actually Use?
• 3.3 Why Do Results Differ? Probability and Context
• 3.4 A Map of the AI Market

• 3.5 How Do We Improve the Fit Between System and Task?
• 3.6 Media and Where the System Runs
• 3.7 How Do We Read a Provider’s Documentation?

• 3.8 How Do We Evaluate a Tool in Practice?
• 3.9 Testing Arabic Seriously

• 3.10 The Seven-Factor Matching Framework
• 3.11 Extended Case Study: An Assistant for University Regulations
• 3.12 Practical Lab: Comparing Three Tools on a Common Basis
Chapter glossary: 44 entries. Figures: 9. Tables: 17. Exercises: 5. References: 27.

Chapter Four: Using AI Safely Without Losing Control
The 4D framework for privacy, verification, security, bias, and synthetic content
• 4.1 Why Is a Good Prompt Not Enough?

• 4.2 The 4D Framework: From a Request to a Defensible Decision
• 4.3 Define: The Task, the Data, the Impact, and the Stopping Condition
• 4.4 Delegate: Give the System a Role, Not Unlimited Authority

• 4.5 Privacy and Sensitive Data: What Should Not Be Uploaded?
• 4.6 Security: When Text and Files Become Hidden Instructions

• 4.7 Discern: How Do You Verify Facts and Sources?
• 4.8 Bias and Fairness: Not Every Difference Is an Error, and Not Every Consistency Is Justice
• 4.9 Disinformation and Synthetic Content: When Seeing and Hearing Are Not Enough
• 4.10 Document: A Light Record That Preserves Responsibility and Learning

• 4.11 High-Impact Decisions: When Do You Need an Expert or a Full Stop?
• 4.12 Incident Response: What Do You Do When Something Goes Wrong?

• 4.13 The Safe-Use Checklist and the Practical Lab
Chapter glossary: 45 entries. Figures: 10. Tables: 21. Exercises: 4. References: 25.
Chapter Five: From Tasks to Workflows
Email, documents, data, presentations, and decisions

• 5.1 From a Single Prompt to a Complete Workflow
• 5.2 Task, Process, Workflow, and Standard Operating Procedure

• 5.3 Anatomy of a Workflow What Must Be Documented?
• 5.4 Where Do We Place AI Inside the Process?
• 5.5 The Documents and Communication Workflow: From Source to Approval
• 5.6 The Meetings and Decisions Workflow: From Talk to Execution

• 5.7 Policies, Procedures, Frequently Asked Questions, and Service Guides

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